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FAQ's

Frequently Asked Questions

  • What are your operating hours and targeted scheduling approach?

    Hours of Operation:
    9:00am – 8:00pm Monday – Friday*** Targeted Scheduling
    10:00am – 6:00pm Saturday All-Ages Welcome

    We follow the Renton School District calendar year and will have reduced hours of
    10:00am – 6:00pm during the Winter Break, Mid-Winter Break, Spring Break and Summer Break.

    Monday – Friday Targeted Scheduling

    The Family First Community Center is honored to serve all-ages through a targeted scheduling approach. During our targeted hours, the FFCC welcomes the designated age groups below to drop-in and use the facility and enjoy focused programming for that age-group.

    9:00am – 12:00pm
    seniors 50+ and toddlers with their family
    Our programs & services in the building will be specifically tailored for seniors (50+ years old)
    and toddlers only during this time. Some programs include; Pickleball, Pool table, Seated
    Stretching, Soft Style Kung Fu, Acrylic Art Classes and Senior Foot Care, Cornhole, and more.
    The fitness room is also available to everyone 18 years and older during this time.

    12:00pm – 2:00pm
    intergenerational, all-ages welcome
    This time is open to all ages. Resources around Financial literacy, housing support, job search,
    resume writing, and more will be provided during this time. The gymnasium, fitness room, and
    many other rooms will be available for community members to use.

    2:00pm – 2:30pm transition period

    2:30pm – 5:30pm
    middle school and high school aged students
    This time is provide programs, resources, and services to our 6th – 12th grade
    students. Everything happening in the building will be geared to target teens.
    Parents are welcome to come with their teen, and Renton School District staff are
    welcome during this time.

    5:30pm – 6:00pm transition period

    6:00pm – 8:00pm
    intergenerational, all-ages welcome**
    ** Open to all ages. 4th and 5th grade students will be allowed to access the community center
    if they are accompanied by a sibling and/or friend that is in the 6th grade+. During
    intergenerational hours, 3rd grade students and below MUST always be accompanied by an
    adult and should NOT be left unattended while visiting the Family First Community Center. Programming during the evening intergenerational hours will be geared towards elementary age.

  • Where is Family First Community Center Located?
  • How do I register for Healthpoint Services?

    To make an appointment, call (425) 400-1899

    You can register and learn more about Healthpoint by visiting the Healthpoint page on our website.

    Please note that ALL guests joining us at the Family First Community Center MUST fill out a registration form during their first visit – even if only joining us for HealthPoint services. It is for the overall safety of our community that the Family First Community Center must know who is in the building throughout the day.

    **We kindly ask that guests check in at the Family First Community Center front desk AND at the HealthPoint front desk prior to your appointment. Failure to do so may result in a missed appointment. We appreciate your cooperation!

    View the Healthpoint page
  • Can I Rent a Room?

    The Family First Community Center is not renting out rooms until February 2024. 

  • What is your program & drop-in refund policy?

    If a participant is not completely satisfied with any class or program, they may request a refund. Refunds may be subject to expenses already incurred by their registration and or participating, pro-rated refund amounts, cancellation penalties, and/or processing fees.

    Full refunds will be issued if Family First Community Center cancels an activity/program due to insufficient registration, inclement weather, or any other reason.

    Please allow up to 30 working days to receive refunds.

    We currently only accept debit or credit card payments. The refund will be credited back to the same card that was used for the transaction.